If you can’t find your city or barangay in the dropdown menu while applying, don't worry—you can still complete your application.
Use Manual Entry
To ensure your information is accurate, you can manually type your full address (House Number, Street, and Subdivision) directly into the "Street Address" field. The system will accept your manual input even if the specific barangay isn't in the pre-set list.
Contact Support
If you encounter a technical error that prevents you from proceeding, reach out to the MoneyMax team:
24/7 AI Chatbot: Click the chat icon at the bottom right of the Help Centre page.
Customer Service Hotline: Call (632) 8236-6481 or (632) 8465-1277.
Available: Monday to Friday, 9:00 AM – 6:00 PM.