Website Assistance
Application Assistance
- What should I do if the Moneymax website didn’t redirect me to the bank's website?
- How long does it usually take to get approved?
- What happens after I submit my application?
- Can I track the status of my application online?
- What do the different application statuses mean?
- How will I be told about the status of my application?
Rewards and Promotions Assistance
- How to Escalate Digital Voucher Issues
- I haven't received any updates on my reward
- I received the wrong/not useable reward or it was damaged
- I met the requirements but my reward was rejected
- How can I track my parcel?
- How long does the delivery takes?