If you're not redirected to the provider’s website as expected after completing the Moneymax application form, try these troubleshooting steps:
- Disable Pop-up Blockers: Disable any pop-up blockers or browser extensions that might be preventing the redirection. Then, reapply through the Moneymax website.
- Try a Different Device: If you initially applied on a mobile device, try reapplying on a desktop browser for better compatibility.
- Switch Browsers or Devices: If you're still facing issues, try using a different browser or device.
If none of these steps work, feel free to contact MoneyMax support, use the 24/7 AI Chatbot found at the bottom right of the Help Centre page.