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Troubleshooting
Rewards and Promotions Assistance

How can I change my delivery details?

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How to Escalate Digital Voucher Issues
I haven't received any updates on my reward
I received the wrong/not useable reward or it was damaged
I met the requirements but my reward was rejected
How can I track my parcel?
How long does the delivery takes?
How can I change my delivery details?
I have submitted a wrong delivery details.
What if I received my credit card/loan but haven't received the gift confirmation email yet?
Are digital vouchers like Shopee and Lazada transferable?

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