Yes, you can appoint an Authorized Representative to accept your Reward on your behalf. To ensure a smooth and successful delivery process, please make sure your Authorized Representative has the following documents when they accept the Reward.
- A signed Authorization Letter: This letter should explicitly state that you are authorizing the named individual to accept the Reward on your behalf. It should include your full name, your Reward details (if applicable), and the Authorized Representative's full name.
- A copy of your Valid ID: This can be a government-issued ID such as a driver's license, passport, or any other official identification that includes your photo and signature.
- A copy of your Authorized Representative’s Valid ID: Similar to your own ID, this should be a government-issued ID that includes their photo and signature.
Please note that all IDs provided must be current and valid.
By providing these documents, you can ensure that your Authorized Representative has the necessary authorization and identification to accept your Reward on your behalf, preventing any delays or issues during the delivery.
If you need further assistance, please don't hesitate to contact MoneyMax support, use the 24/7 AI Chatbot found at the bottom right of the Help Centre page.